Businesses that operate both online and offline know exactly the benefits they get when hiring virtual assistants; an efficient and convenient business solution which have proven to be really helpful in attaining business’s goals. A Virtual Assistant or VA can help a business owner “virtually”, or online.
Filipino virtual assistants or Filipino VAs have some traits and skills that make them unique and exceptional. Hence, the Philippines is one of the leading providers of virtual assistants in the outsourcing industry.
Filipino Traits and Work Ethics
When you have a Filipino VA, you will definitely benefit from the following traits and work ethics:
Sincere and Respectful
Filipinos value good relationships whether personal or professional, building trust with their peers comes naturally. As a team in the workplace it makes work easier as everyone can rely to each other.
If there is one trait that Filipinos must be very proud of- is that of being respectful. This is something that is first taught at home and being schools reinforce. The Filipino culture embeds being respectful, so Filipino VAs show respect to their colleagues, superiors and clients.
Calm and Enthusiastic
As part of their training at home and in school, Filipino VAs exude calmness in times of pressure. They know how to control their temper. They are also enthusiastic about anything that can help them in completing their task. This makes them dedicated and passionate in their work. In addition, they stay committed to their goals.
With these traits, you can expect Filipino VAs to be proactive with their tasks to give you high quality results.
Cheerful and Hardworking
The Filipinos are one of the happiest people in the world. One of their best qualities is always seeing the brighter side of life. As a nation that typhoons visit annually, they are resilient in the face of calamities and personal difficulties. Hence, you don’t need to worry about any difficult personalities on your team, as you have a VA who is optimistic and confident enough to get things done to your advantage.
Another great trait you should know about Filipinos is being industrious. They are known to give their best when getting their task done and don’t settle for mediocrity, as they always aim for excellence.
They always want to be at the top as their work is an expression of themselves. Moreover, their education and training prepare them to keep up with the pace of those countries. Their skills are most needed making them adaptable to the various demands of their jobs.
Good Listeners and diligent
Filipino VAs practice to be good listeners. This is a very important trait that helps increase productivity as it helps minimize misunderstandings. They are also diligent and will accurately deliver every task assigned to them.
Have Common Sense
Filipino VAs are smart and know a little of everything that they need to know to accomplish any task excellently. You can expect them to meet your expectations.
Skills that Make Them The Best in the Industry
Proficient in English
English is the country’s second language, and the medium of instruction in the Philippine education system. This is why the EF English Proficiency Index ranked the Philippines number 13 globally (out of 72 countries) and 3 in Asia (out of 19 countries). Filipinos definitely have the edge when it comes to communication.
High Educational Attainment
The government gives priority to education and makes sure that it is of quality. In fact, there are schools even in the remotest areas to ensure that every Filipino has access to quality education. Teachers are also well-equipped with the necessary knowledge and skills to be competent in their respective fields. According to UNESCO’s Literacy rate statistics, the country’s literacy rate is 98.22% as of 2015.
This would mean that the higher one’s academic level is, the better is his/her knowledge and proficiency in the English language considering that English is taught as early as preschool.
When you hire a Filipino virtual assistant, having a staff who has excellent communication skills is an assurance! Another bonus is that most Filipino VAs know the dynamics of outsourcing, thus making them familiar with your requirements.
Your Responsibility as a Business Owner
For your Filipino VAs to work well with you, there are 5 things that you need to do:
Make sure to give your VAs their full job description as well as your expectations.
Being hardworking, they have the tendency to overwork. Therefore, you need to give them a specific schedule or work hours for them to pace their work well.
As they can also be shy at first, just encourage them to ask questions to ensure that everything is clear with their tasks.
Feel free to give them feedback to let them know what they have done best and what areas they need to improve.
You can tell them your preferred day or time to communicate so they will feel comfortable talking with you.
This also helps create a good working relationship between you and your VA which is necessary to achieve your goals.
Now that you already know the benefits of hiring Filipino Virtual Assistants, you can start looking for VA firms that provide extensive VA training. They surely have proficient, hardworking, loyal, and optimistic Filipino virtual assistants who can help you manage some significant tasks to make your work much easier and your business more successful.
You can start your search by checking us out at Syntactics, Inc. where you can find a highly qualified virtual assistant in the philippines.