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Soft Skills for Every Developer, Designer and QA Tester

Companies hire and onboard skilled IT professionals for their technical capabilities. But, they should also take care to hire a dedicated development team with developers, designers, and Quality Assurance (QA) testers who are equipped with soft skills that are crucial for the development process. 

Employees acquire hard skills through education, certifications, and training programs. These enable companies to easily define and measure an IT expert’s competence. For instance, a dedicated developer’s hard skills may include proficiency in basic programming languages and web design. 

But on the other hand, companies can hire dedicated development teams that have a mastery of in-demand soft skills.

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How Important are Soft Skills in the IT Field?

Soft skills in IT are the non-technical abilities that complement a developer, designer, or tester’s hard skills. They’re just as vital as hard skills in IT and are more than just being effective at communication and the art of listening. 

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Although technical skills are critical to development work, soft skills enable dedicated teams to collaborate more effectively on their tasks. They’re essential for developers, designers, and QA testers to communicate and collaborate effectively with stakeholders.

Today, executives consider soft skills crucial for fostering employee retention and building a meaningful workplace culture. Soft skills even help improve leadership! In fact, most companies consider soft skills a critical priority when hiring.


What are Soft Skills in IT?

Soft skills are crucial for dedicated development teams, as they significantly contribute to effective collaboration and problem-solving. They enable IT professionals to excel in their roles.

Here are in-demand soft skills for developers, designers, and QA testers:


Dedicated developers, designers, and QA testers will often convey technical information clearly and concisely to non-technical stakeholders. Good communication skills are necessary for bridging the gap between team members and audiences. As a result, everyone is sure to be on the same page.

Lack of collaboration or communication results in failures, hire a development team with soft skills

Source: Gitnux.

Many IT roles involve interactions with end-users or clients. Thus, your team of dedicated developers, designers, and QA testers needs customer service skills to address user concerns and provide support professionally.


Companies need creative people who can develop fresh and innovative solutions to common issues that others may have overlooked. Employees with this soft skill can create strategies to tackle difficult scenarios and overcome challenges!


Persuasion is an art of communication that goes beyond effective communication. It allows a speaker to change their audience’s attitude or behavior toward a particular idea or object. You can use either written or spoken words and visual tools to persuade people.

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Collaboration or working well with others is a key factor for business success. IT projects are complex and require your developers, designers, and QA testers to work together to accomplish goals. Effective collaboration can significantly increase employee engagement. 


Adaptable people are likely to be your best hires. These are candidates who can grow into leadership positions and assume bigger responsibilities as the company innovates and evolves! 

Adaptability is a critical soft skill for the IT landscape, which is constantly changing due to new and emerging technology and methodologies. Dedicated development teams need to adapt to changing circumstances and always be willing to learn new skills.


Time Management

Employees who can effectively manage tasks in the shortest time possible have more room for productivity. Prioritization also falls under this skill.

Time management shows how employees keep up with their tasks. If you’re looking to hire a team of dedicated developers, you need people who have this soft skill.

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Companies often expect every employee to be a leader in their circle of influence. Therefore, most consider leadership as the most important among the people skills. Delegation and mentoring fall under this soft skill.

A leader displays a sense of accountability, responsibility, and ownership according to their role. In addition, they can outperform competition and drive change essential to business success. 

Successful projects lead to higher job satisfaction, hire dedicated development team with soft skills

Source: Exploding Topics.

Culture Fit

Employees, such as dedicated teams, who fit the company culture have greater job satisfaction and heightened performance. If a candidate easily meshes with the company culture, they’re more likely to stay with the organization longer.

Practical Ways to Develop Soft Skills in QA Testers, Developers, and Designers

Expert IT professionals develop their soft skills using the following:

  • Showing empathy
  • Listening and responding
  • Being patient
  • Displaying helpfulness
  • Being approachable
  • Having an open mind
  • Solving problems together
  • Being creative, not repetitive
  • Having a strategy for everything
  • Being accountable and owning their role
  • Managing tasks and resources

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In addition, here are related things that are a clear indicator of an IT professional’s soft skills:

  • Knowing when and how to ask the right questions to your teammates, employers, and clients.
  • Focusing on what the business stakeholders care about.
  • Consistently improving on how to play well with others.
  • Learning how to deal with conflict.
  • Setting aside time to forget about unnecessary diversions and instead converse with teammates.

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Hire a Dedicated Development Team With Robust Soft Skills!

In this digital era, technology has captivated consumers’ attention. Therefore, businesses can hire a dedicated team of developers, designers, and QA testers with soft skills which are significant and relevant today. They allow IT experts to connect and collaborate seamlessly on projects.

Hard skills alone aren’t enough to move development projects forward. Soft skills are equally important in a reliable, dedicated development team.

Adam Tan


Adam is a charming geek who loves his family's Siberian Husky, enjoys the occasional night out with friends and, most of all, lives and breathes new trends and updates about the web and its technicalities. If you want to stay updated with changes or new trends on the web or learn about the technicalities that are involved, he's your guy. He's capable of writing cheesy stuff as well, but he'd rather stick with the manly stuff.

    Find more about me on:
  • linkedin
  • skype

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